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Direct answer

Use Cockpit > Compare with one funnel stage at a time. Compare a defined metric and its raw components, then inspect the prompts and answers behind the difference. No single metric represents rank across the full funnel.

Data required

  • Answered prompts with consistent funnel-stage assignments
  • Correct SELF and DIRECT competitor classifications
  • A fixed provider, model, country, language, topic, tag, and period scope
  • Raw components for Mention Rate, Share of Voice, Coverage, and Avg Position
  • Full answers contributing to each stage

Workflow

  1. In Workspace > Prompts, review funnel-stage assignments and unassigned prompts.
  2. In Cockpit > Compare, select one stage and one metric.
  3. Record the SELF and DIRECT competitor values with their numerators, denominators, or eligible counts.
  4. Repeat for the remaining stages without changing other filters.
  5. Use Cockpit > GEO Matrix and Monitor > Prompt Tracking to locate the contributing prompts.
  6. Read those answers in Monitor > Response Analysis to verify recommendation context.

Interpretation

Share of Voice is occurrence-level, Mention Rate is response-level, Coverage is prompt-level, and Avg Position is conditional on recorded positions. Each can produce a different ordering. Define rank as the selected metric within the selected stage. Do not average these metrics together or treat a small stage sample as equivalent to a larger one.

Possible next actions

  • Test whether one decision criterion explains a competitor advantage at a specific stage.
  • Correct inconsistent funnel assignments before changing content.
  • Investigate provider or topic concentration behind the aggregate.
  • Track a fixed funnel cohort after an experiment.
Treat any expected movement as a hypothesis.

Limitations

  • Funnel stages depend on your taxonomy.
  • DIRECT competitor configuration affects eligible metrics.
  • Answer volumes can differ between stages and providers.
  • Observed rank does not establish market share, revenue impact, or causality.