> ## Documentation Index
> Fetch the complete documentation index at: https://docs.qwairy.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Verification

> Verify your DNS configuration to activate your custom domain. Provisioning and the HTTPS certificate are handled automatically so your team can sign in at your domain.

Once your CNAME record is in place, verify it in Qwairy to activate your custom domain.

## Verify Your DNS

<Steps>
  <Step title="Open White Label settings">
    Go to **Team Management > White Label** in your Qwairy dashboard.
  </Step>

  <Step title="Verify the DNS configuration">
    Next to your custom domain, click **Verify DNS Configuration**. Qwairy checks that your CNAME record points to the correct target.
  </Step>
</Steps>

<Info>
  If verification doesn't pass right away, your DNS record may still be propagating. Wait a little and try again — propagation can take up to 48 hours.
</Info>

## Activation

Once your CNAME record is in place, Qwairy provisions your domain automatically and a secure HTTPS certificate is issued for it. Verification confirms everything is live, and your team can then sign in to Qwairy at your domain.

<Note>
  Provisioning and the certificate are automatic - there is nothing else to configure on your side. If verification does not pass right away, your DNS may still be propagating; wait a little and try again.
</Note>

## Signing In on Your Domain

A few things to keep in mind once your domain is live:

* **Workspace membership is required** — every user who signs in on your domain must be a member of your workspace.
* **Independent sessions** — sessions on your domain are separate from sessions on [www.qwairy.co](https://www.qwairy.co). Signing in on one does not sign you in on the other.

<Tip>
  Pair your custom domain with a [custom logo](/agencies/logo) and [removed branding](/agencies/remove-branding) for a fully branded sign-in and dashboard experience.
</Tip>

## FAQ

<AccordionGroup>
  <Accordion title="Verification keeps failing — what should I check?">
    Confirm the CNAME record's **Name** matches the subdomain you added in Qwairy, and its **Value** matches the target shown in your White Label settings exactly. DNS changes can take up to 48 hours to propagate, so it's worth trying again after a short wait.
  </Accordion>

  <Accordion title="Can I use a root domain like yourcompany.com?">
    No. Apex (root) domains are not supported. Use a subdomain such as `analytics.yourcompany.com`.
  </Accordion>

  <Accordion title="Do my users need a Qwairy account on my domain?">
    Yes. Every user who signs in on your domain must be a member of your workspace. You can invite them from **Team Management**.
  </Accordion>

  <Accordion title="Why am I signed out when I switch between my domain and www.qwairy.co?">
    Sessions on your custom domain are independent from sessions on [www.qwairy.co](http://www.qwairy.co). Signing in on one surface does not carry over to the other — this is expected.
  </Accordion>
</AccordionGroup>